Orders received before 3:30 pm from Monday to Friday will be dispatched on the same day.

For orders placed on Saturday and Sunday, dispatch will occur on the subsequent Monday.

We understand that the online shopping experience may differ from seeing and feeling an item in person. If any purchased product doesn't meet your expectations, feel free to return it to us. We kindly request the following conditions be met:

1. The item is in a re-saleable condition.
2. The packaging is intact.
3. The item has not been fitted.
4. The return is initiated within 30 days of purchase.

Please note that the cost of returning items is the responsibility of the buyer. Upon receiving the return, you will be credited the purchase amount, excluding the original cost of outward postage. This also applies to items sold with free carriage, as carriage costs are included in the total selling price. It's important to note that this policy doesn't affect your statutory rights.

The products we offer come with a manufacturer's warranty. It's important to note that the manufacturer's warranty may not apply if the defect is a result of customer mishandling, abuse, or faulty installation. Please ensure proper handling and installation to fully benefit from the warranty coverage.